Last Updated July 9th, 2019
The Bookching Chrome Extension offers multiple different services to it’s international customers. We respect and protect our customer’s private information. This policy begins applying to visitors and customers as soon as they visit Bookching’s website, uses the Bookching Chrome Extension or websites that Bookching owns, for the first time.
Why this policy exists?
This data protection policy ensures Bookching
Complies with data protection law and follows good practice
- Protects the rights of staff, customers and partners
- Is transparent about how it stores and processes individuals personal data
- Protects itself from the risk of a data breach
- The General Data Protection Regulation
The EU General Data Protection Regulation (GDPR) replaces the Data Protection Directive 95/46/EC and was designed to harmonize data privacy laws across Europe, to protect and empower all EU citizens’ data privacy and to reshape the way organizations across the region approach data privacy. The GDPR aims primarily to give control back to citizens and residents over their personal data and to simplify the regulatory environment for international business by unifying the regulation within the EU.
What is “Personal Data”?
“Personal data” is defined in both the Directive and the GDPR as any information relating to a person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that person. So in many cases online identifiers including IP address, cookies and so forth will now be regarded as personal data if they can be (or are capable of being) without undue effort linked back to the data subject.
Information collection and use
Website visitors / Chrome Extension Users
Bookching collects non-personally-identifying information that web servers and browsers provide. It includes: browser type, language preference, referring website, date and time of each request made by the visitor, a record of URLs visted. That information is collected by Google Analytics. That information is retained by Google Analytics for 26 months before records are destroyed. You can read the Google Analytics TOS by clicking here. The purpose of collecting non-personally-identifying data is to understand how visitors browse Bookching’s websites as well as reward affiliates. It is not used for any additional purpose, such as to profile those who access our website.
Gathering of personally-identifying information
Certain visitors on websites owned by Bookching may interact with Bookching in ways that require Bookching to gather personally identifying information. The amount and type of the information gathered by Bookching depends on the nature of the interaction. Those who engage in transactions with Bookching usually by purchasing different services, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Bookching collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Bookching. Visitors can always refuse to supply personally-identifying information with the caveat that it may prevent them from engaging in certain website-related activities, including from becoming a customer of Bookching.
In some cases, Bookching will ask website visitors wishing to become customers of Bookching to provide additional information beyond what was requested in the signup form. This information is requested to verify customer’s identify and reduce the likelihood of fraud. Customers not wishing to provide such information as requested may not be permitted to become customers of Bookching. We do not collect additional information, such as your age, gender, interests or bank details.
For certain services that Bookching provides, Bookching may collect data feed which includes the action that Bookching’s client has performed, IP address from which that action was performed and a timestamp. This information is used to detect anomalies in behavior or malicious behavior so Bookching can use that information to re-construct the situation and to help to restore Bookching client’s data if needed.
When you contact us
While you can use websites or Chrome Extensions owned by Bookching without giving out your personal information, once you contact Bookching, Bookching collects information about you.
The information you fill in (personal information such as your name, email address, organization) will be processed and stored so that it is possible for us to contact and respond to your request, and/or allow you access to our services.
Protection of certain personally-identifying information
Bookching discloses potentially personally-identifying and personally information only to those of it’s employees, contractors and affiliate organizations that (i) need to know that information in order to process it on Bookching’s behalf or provide services available to Bookching’s customers, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Bookching’s products and services, you consent to the transfer of such information to them. Bookching will not rent, sell or share potentially personally-identifying information only in response to a subpoena, court order or other governmental request.
If you are a customer of Bookching and have supplied your email address, Bookching may occasionally send you an email to notify you about new products or services, solicit your feedback, inform you of an outage or interruption in service, or just keep you up to date with what is going on with Bookching and their products and services. Bookching takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information. This is done through appropriate technical measures.
Access to information
You have the right to request access to the information Bookching have on you. You can do this by contacting us at contact at bookching dot com. Bookching will make sure to provide you with a copy of the data we process about you. In order to comply with your request, Bookching may ask you to verify your identity. Bookching will fulfill your request by sending your copy electronically, unless the request expressly specifies a different method. For any subsequent access request, Bookching may charge you with an administrative fee.
Information correction and deletion
If you believe that the information Bookching have about you is incorrect, you are welcome to contact Bookching so Bookching can update it and keep your data accurate. Any data that is no longer needed for the purposes specified in Information collection and use will be deleted.
If at any point you wish for Bookching to delete information about you, you can simply contact Bookching.
Like most website operators, Bookching collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Bookching’s purpose in collecting non-personally identifying information is to better understand how Bookching’s visitors use its website. From time to time, Bookching may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Bookching also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on our blog. Bookching only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that blog commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog where the comment was left.
Gathering of Personally-Identifying Information
Certain visitors to Bookching’s Website choose to interact with Bookching in ways that require Bookching to gather personally-identifying information. The amount and type of information that Bookching gathers depends on the nature of the interaction. Those whom engage in transactions with Bookching are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Bookching collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Bookching. Bookching does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
Bookching may collect statistics about the behavior of visitors to its website. Bookching may display this information publicly or provide it to others. However, Bookching does not disclose personally-identifying information other than as described below.
Protection of Certain Personally-Identifying Information
Bookching discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Bookching’s behalf or to provide services available at Bookching’s website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Bookching’s websites, you consent to the transfer of such information to them. Bookching will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Bookching discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Bookching believes in good faith that disclosure is reasonably necessary to protect the property or rights of Bookching, third parties or the public at large. If you are a registered user of a Bookching website and have supplied your email address, Bookching may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Bookching and our products. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Bookching takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
If Bookching, or substantially all of its assets, were acquired, or in the unlikely event that Bookching goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Bookching may continue to use your personal information as set forth in this policy.
California Privacy Rights
If you are a California resident, you may have certain additional rights. California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by us to third parties for the third parties’ direct marketing purposes. California Business and Professions Code Section 22581 permits registered users who are minors to request and obtain deletion of certain posted content.
Comments and other content submitted to us are saved on our servers.
If you have any questions or comments we may be reached at contact at bookching dot com.